Amazing service. The service man was very helpful and really knew what he was doing .
The staff are so friendly and helpful! They are so quick to respond and their services are excellent, I definitely recommend!!
It’s not a job for them. They build relationships.
This place is amazing! The customer service was fantastic. I called them and Kara was very informative and helpful, they sent out a technician for free to assess the issue and gave me an estimate of how much it would cost. I was informed on EVERYTHING before the started working. Knowledgeable, kind, helpful, and quick. Highly recommend for anyone who needs something done RIGHT!
The staff was super friendly and informative. They were very helpful, amd answered my concerns within a timely manner.
Excellent customer service from start to finish. A Service Call request was submitted online. Cara called regarding request. She was very friendly and informative. The service Call was scheduled. Monica called on day of Service Call. She was friendly and provided the Technician names and time of arrival. The Technician’s Jacob and Jamie introduced themselves. They identified the fix for the issue and provided options. The fix was resolved. Both Techs were friendly, professional, clean and answered questions I had. They also provided recommendations going forward. Invoice was provided, payment was made and email was send and more info was provided. I would highly recommend Birnie Plumbing and Drains. Cheers!
Chad installed a new sump pump for me. He was friendly, knowledgeable and did awesome work!
They informed me of everything that needed to be done, and the cost up front. Put mats on my floors and cleaned up after every day 3. Informed me about the job every day. Very polite.
Thanks to Birnie Plumbing for an excellent job done. Chad showed up right away, quickly identified the issue and resolved it the same day. Chad was friendly and very knowledgeable and his experience clearly showed through in the quality of his workmanship. I would highly recommend Chad/Birnie Plumbing for any plumbing/drain issue. It is easy to understand why Birnie has been in business for so long. Great workmanship, pricing and people. Thanks again Chad.