I decided to hire this company due to higher rating, and I can definitely say that this company is really good at their job. Eric B. (technician) was able to determine a belly on the main sewer pipe which is on the city limits upon inspection, which wasn't determine by the previous company I hired 6 months ago. Their video quality is really clear compared to the previous company I hired. Therefore if you're hiring a company to fix your sewer backup issues, this company is highly recommended.
Great to work with and did a quality job as always!
First time using company, I recommend them highly. Technician Mike C was very pleasant and understanding even after being stuck in snowbank on messy street. 5 star+
Chad Dimmer was fantastic. Came in on time, quickly assessed and provided options. His work was professional and successful. Great company!
Charlie was great. Went above and beyond to help figure out the source of a water leak. Would not hesitate to have him back for future work.
Eric did a great job taking care of a blockage in our underground down spout. Was a cold day and he battled through the elements.
We have been looking for reliable and affordable plumbing for years and I think we have finally found it. Charlie was wonderful, leaking drain pipes under sink he had replaced them quickly and no mess went beyond the call of duty would definitely use this company again if I have any plumbing issues.
Great service on the phone. Very quick same day response. The technician Eric B was very professional. He explained all of the options and prices. The problem was resolved efficiently. I would highly recommend.
Absolutely a 5 star experience! From start to finish. The lady booking the call was very efficient and understanding to the problem a was calling about. They called to let me know when the truck was approx 30 minutes away. When the two team members arrived they were very polite and pleasant to speak with. They thoroughly explained everything they were going to do step by step and waited for my approval. They were extremely compassionate and encouraging that they could fix the situation at hand. They gave me great pricing options that they thought would best fit my budget. Prior to calling Birnie, we had 3 others come in who could not fix the problem. This company is extremely professional and great at their job! Highly recommend!